Scottish and Southern Energy signs with OneVu

18th October 2007 – Scottish and Southern Energy plc (SSE) is the latest organisation to sign up to the OneVu service as part of its commitment to its core values of customer service and sustainability. OneVu is the UK’s first service which lets people see, track and pay all their bills from the familiar, secure environment of their online bank. It is designed to remove the need for customers to deal separately with individual companies or log on to numerous providers’ websites to manage their finances.

The new service will initially be available early next year to customers of Southern Electric, Scottish Hydro Electric, SWALEC and Atlantic Electric and Gas who bank online with Lloyds TSB, NatWest and RBS. Other banks are set to join the service in the coming months.

The OneVu service enables consumers to elect to switch off their paper bills thereby reducing wastage. As fewer paper bills are produced and sent across the postal system, there is inevitably less pressure on natural resources. By presenting, storing and retrieving documents electronically there is less waste in offices and homes.

Tony Keeling, Customer Service Director at SSE, said: “At SSE customer service and sustainability are core business values. We give our customers service we are proud of, keeping things simple by operating in a way that adds value and avoids wasting money, materials, energy or time. We operate ethically, taking the long-term view to achieve growth while safeguarding the environment. The OneVu service meets every one of these criteria and is something that our customers will definitely benefit from.”

Miles Quitmann, Director at OneVu, said: “Many companies recognise that billing their customers electronically improves service, boosts cashflow and enhances their corporate image. However, widespread customer adoption of online billing has been hampered by the need to log on to different websites. OneVu allows customers to view, track and pay all their bills from one familiar, secure place – their online bank. Presenting bills while customers are ‘at the bank’ opens a secure access channel to over 21 million online bank customers in the UK, with APACS forecasting this to rise to over 26 million by 2011. A large number of forward-thinking billing organisations are already responding to this powerful opportunity.”

Editor’s note:

OneVu is the UK’s first service which lets people see, track and pay all their bills from the familiar, secure environment of their online bank. It is a joint venture between VocaLink (formerly BACS), which processes over 4 billion financial transactions each year, and CheckFree Corporation, the global leader in financial electronic commerce services.

For further information please contact:
Judith Thompson, The Weston Partnership,
Tel: 01403 891 514
07771 591 501
judith@westonpartnership.co.uk