TV Licensing signs up to OneVu

21st July 2006 – TV Licensing has become the latest major organisation to sign up to the OneVu service. This means that licence fee payers with bank accounts will soon have the opportunity to view their bill and pay for their TV licence through the secure environment of their online bank.

Currently 2.4% of TV licences are bought online and TV Licensing is working towards ultimately achieving 20% of all customer interactions fulfilled by self-service applications such as web and automated telephone services. The decision to sign up with OneVu is one of a number of initiatives designed to use new technology to make it easier for people to pay their licence fee and maximise licence fee income.

Last year TV Licensing handled over 9 million telephone calls from customers and received 900,000 items of correspondence. The organisation is keen to maximise savings with the OneVu service through a reduction in the processing and posting of paper bills and lower communications costs.

Liz Stewart, Programme Manager, BBC TV Licensing, said: “As part of our continuing efforts to modernise TV Licensing and maximise licence fee revenue, we are constantly exploring ways to make it even easier to pay for a television licence. The OneVu service is a great addition to the many other ways to become properly licensed quickly and conveniently, in an efficient and cost-effective way.”

Miles Quitmann, Commercial Director at OneVu, said: “The OneVu solution fits nicely into the TV Licensing’s E strategy by helping them to support their commitment to driving down collection costs and enabling them to put more money back into programming, whilst operating in an environmentally sound and sustainable manner.”

Editor’s note:

OneVu is the UK’s first service which lets people see, track and pay all their bills from the familiar, secure environment of their online bank.

It is a joint venture between Voca (formerly BACS Ltd), which processes over 4 billion financial transactions each year, and CheckFree Corporation, the global leader in financial electronic commerce services and inventor of electronic payment systems.

“TV Licensing” is a trading name used by the agents contracted by the Licensing Authority (the BBC) to administer the collection of television licence fees and the enforcement of the television licensing system. The majority of the administration of TV Licensing is contracted to Capita Business Services Ltd, with the administration of cash easy payment schemes contracted to Revenues Management Services Ltd and marketing and public relations activities contracted to the AMV Consortium.

For further information please contact:

Judith Thompson, The Weston Partnership,
Tel: 01403 891 514
07771 591 501
Judith@westonpartnership.co.uk